Tell us what is happening with your accounts
A question before you order, a restricted ad account, or something that does not look right in Business Manager. A person reads every message and replies within a few hours.
Send a message
The more detail you share, the more useful our first reply.
What happens next
- 01
We read it
A person reads your message and any screenshots, not an auto-responder.
- 02
We reply honestly
You get a plain answer: which service fits, or that you may not need one.
- 03
You decide
If you want our help, we send the right package link. No pressure, no follow-up spam.
Do you offer phone or chat support?
We work by email. Setups involve screenshots, IDs and step-by-step notes, and email keeps all of it in one thread you can come back to. When a call is easier, we book a short screen-share with you.
I have not heard back. What should I do?
Check your spam and promotions folders for a message from [email protected]. If it is not there, write to us directly from your email app and mention when you sent the form.
Can you look at my disabled account before I order?
Yes. Describe what happened and send a screenshot of the notice. We tell you honestly whether our help is likely to be useful before you pay anything.
Will you ever ask for my Facebook password?
No. We never ask for passwords or login codes. If someone claiming to be from Adnestly asks for them, do not share them and forward the message to us.