Questions we get asked most

We set up and repair the accounts behind Facebook advertising: personal profiles, Business Managers, ad accounts, Pixel and Conversions API tracking, business and domain verification, and help with disabled ad accounts. We do not run campaigns or create ads.

If you are starting from nothing, the usual order is profile, Business Manager, ad account, Pixel, then verification. If something has already broken, start with the service that matches the problem. Our services page has a short table that maps problems to services.

Yes. We work with businesses worldwide and set currency, time zone and billing to match the country you sell in.

Yes. Send a message through our contact page with a short description and, if relevant, screenshots. We reply with an honest view of whether we can help.

Choose a package on a service page, fill in a few details about your business and accounts, then pay on the next screen. You receive an order number starting with ADN- by email.

Most setups are finished within one to four working days after we have the details we need. Each package shows its usual time. Meta’s own review times for verification and disabled accounts are outside our control.

Usually a short description of your current setup, the profile that should own things, and partner access to your Business Manager or a short screen-share call. Each service page lists the details for that service.

Yes. Order the main service and mention the others in your order notes, or write to us first and we will plan them together so nothing is done twice.

Card payments through a secure Stripe invoice, bank transfer in several currencies, Wise, Payoneer and crypto. All options are shown on the payment page after you place your order.

For Wise, Payoneer and bank transfers, write “Graphic Design Service” followed by your order number, for example “Graphic Design Service ADN-123456”. It helps us match your payment quickly.

As soon as we have checked your payment, usually within a few hours. We then email you to plan the first step.

One-time. Prices are in US dollars and cover our work only. Your ad spend is paid directly to Meta from your own ad account.

No, never. We work through partner access in Business Manager, temporary roles you add and remove yourself, or a short call where you share your screen and stay in control.

Yes. Every Business Manager, ad account, page and Pixel stays in your name. We remove our own access when the job is done and confirm it in writing.

No. Buying, renting or borrowing accounts breaks Meta’s rules and puts everything connected to them at risk. We only work on real accounts that belong to the person using them.

We use your details only to deliver your order and keep them no longer than needed. Our privacy policy explains what we store and why.

No one can. Meta makes the final decision on reviews. We find the likely cause, prepare a proper review request and fix what caused it, and we tell you honestly how your case looks before you spend more.

No. Meta decides, and some businesses cannot be verified with the documents they have. We prepare everything so your submission matches what Meta checks, and tell you if your case looks unlikely.

Not directly. A good setup keeps your ads running, protects your data and makes your reports trustworthy. How well ads sell still depends on your offer, creative and targeting.

Yes, in full, if you cancel before we start work. Once work has started, a refund depends on what has already been done. The details are in our refund policy.

Our work covers the preparation and guidance, which we deliver either way. If we told you before the order that your case looked unlikely, we will have said so in writing, so there are no surprises.